We are seeing patients in-person and through Video Visits. Learn more about how we’re keeping you safe and please review our updated visitor policy. Please also consider supporting Weill Cornell Medicine’s efforts to support our front-line workers.

Employee Virtual Medical Resources

Please remember to stay home if you don’t feel well. According to the CDC, COVID-19 symptoms include fever, cough, and shortness of breath. Whether you have these or other symptoms, if you feel ill, stay home and contact your primary care physician or utilize NYP’s OnDemand virtual urgent care. Also contact Workforce Health and Safety (WHS) at 646-697-9470. This WHS hotline is available from 6:00 am to 11:00 pm, 7 days a week. Please do not walk into WHS if you are not feeling well.

NYP OnDemand

Virtual urgent care services are available to you and your family members for a $0 copay. NYP OnDemand offers virtual urgent care to visit with a board-certified, emergency medicine physician from Columbia or Weill Cornell Medicine. Download the NYP OnDemand App from the App Store or the Google Play store OR start a visit from your computer by going to https://nypondemandvisits.org.

Aetna Teladoc

For employees with Aetna coverage, Aetna Teladoc offers virtual general medical care and behavioral health services. You can access Teladoc 24/7 for a $25 copay by downloading the Aetna Teladoc app from the App Store or the Google Play store OR visit the Teladoc website at www.teledoc.com. You can also call 1-855-TELADOC (835-2362). The Teledoc site also contains COVID-19 information here: www.teladoc.com/coronavirus.

Enhanced Benefits for Aetna Members

CVS will waive copays for all diagnostic testing related to COVID-19, early refill limits on 30-day prescriptions, and charges for home delivery of all prescription medications. For more information, call your local CVS pharmacy.

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For hospital services, including inpatient admission, contact NewYork-Presbyterian Access:
(888) 694-5700